Shipping Policy

Last updated: 12/30/2025

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Where do you ship?
Willow and Daisy ships within Canada only. International shipping is not available at this time.

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How long does order processing take?
Orders are processed within 3–5 business days, excluding weekends and holidays. Processing times may be longer during promotions or peak seasons.

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How much is shipping and how long does delivery take?
Shipping rate is a 20.00 flat rate anywhere in Canada

Estimated delivery times:
• Local / Provincial: 3–5 business days
• National: 5–10 business days
Delivery timelines are estimates and may be affected by carrier delays or weather conditions.

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Will I receive tracking information?
Tracking information will be provided once your order has shipped, where applicable.

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Do you offer local pickup?
Yes, local pickup may be available for select orders. Pickup details, including location and pickup window, will be emailed after purchase.

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What if my order is delayed or my address is incorrect?
Customers are responsible for providing accurate shipping information. Willow and Daisy is not responsible for carrier delays, lost packages, or missed pickups, but we will assist where possible.

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How do I contact you about shipping or pickup?
For shipping or pickup questions, please contact us at info@willowanddaisy.com